business development

The Power of No

The Power of No

We’re in a rare moment in the A/E/C industries when, for many of us, there’s more work available in the marketplace than there is staff to execute it. While this may sound like a business developer’s dream, it’s more complicated than it looks, because it requires us to get comfortable with saying “no.” When a […]

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How To Use Behavioral Science To Improve the Client Experience

How To Use Behavioral Science To Improve the Client Experience

Renowned business trainer Kate Zabriskie said, “The customer’s perception is your reality.” This is what many A/E/C firms lose sight of—client perception. Experiences aren’t shaped through individual interactions, but the cumulative view of them. No matter how excellent you believe you are, or your company is, at service delivery, future success as an organization depends

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Living Your Best Business Development Practices

Living Your Best Business Development Practices

Kicking the day off in a coffee shop, dining on fresh food from our own waters, or attending happy hours—this was Seattle pre-pandemic networking at Wiss, Janney, Elstner Associates, Inc. (WJE). Despite last year’s challenges, our business developers maintained focus on nurturing relationships and found that embracing change opened our opportunities. The changes and renewed

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The DBE Program: What the Firms Have To Say

The DBE Program: What the Firms Have To Say

In 1983, Congress created the country’s first Disadvantaged Business Enterprise (DBE) program. In 1987, that program was amended to include women-owned businesses (WBE). The program was originally geared towards transportation projects. But now, this approach has been adopted by nearly every federal and state agency in our country. So, for almost 40 years, the A/E/C

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Transitioning Personal Networks Into Business

Transitioning Personal Networks Into Business

The next generation of A/E/C professionals is an impressive wave of talent. They’re diverse, well-educated, and altruistic, with a personal network seamlessly connected with technology. They’re eager to advance their careers and change the world for the better. They can often see the potential of working with personal connections, but lack the skills to transition

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How 1 Case Study = 3 Wins

How 1 Case Study = 3 Wins

A/E/C firms continually look for ways to differentiate themselves. Case studies can provide an important step toward achieving that goal. Turbocharge your project profiles to create compelling case studies. Use them to highlight your strategic initiatives and go beyond standard testimonials to provide third-party verification. Add them to your marketing toolbox, and you’ll find countless

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