Browsing the 'Janki DePalma' tag archive
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From Slump To Star
November 3, 2022
Over the years, my teen son and I have found connection by discussing sports— especially my hometown team, the Golden State Warriors. My mind loves to think in analogies, and I couldn’t help but find Read More
Boundaries: A Top-Down Approach
March 3, 2022
Early in my career, I was the victim of several layoffs (seven, but who’s counting). In tight times, historically the first staff to be cut have been in marketing. Fast forward two decades, and I’m Read More
Crafting Your Firm’s Client Experience Workshop
July 1, 2020
Client Experience (CX) is a hot buzzword in A/E/C today. In layman’s terms, CX is the experience a client has while working with you—looking beyond the products or services you provide. Caring about the experience, Read More