Have you ever registered for an SMPS webinar or in-person event, downloaded a publication from the SMPS bookstore, or visited MySMPS? That means you have an account with SMPS HQ. On June 16, SMPS launched an updated online experience for logging in, which features a streamlined process and improved interface.
Why is SMPS updating its database? The current database served our operational needs for a decade. Its replacement affords SMPS members and nonmembers an upgraded experience and equips SMPS HQ staff and chapter leaders with superior tools to support our members.
When will the change take place and how can I prepare? The transition took place on June 16. You should have received an email on June 16 with instructions on how to set up your new account. Please note: If you had an account with SMPS prior to June 16, your current username and password will be new. Information is provided in the email on June 16. Once logged in, also note that your record number is your member number. CPSMs will need to provide this number to take advantage of member pricing.
How will this change impact me? Initially, your log-in details for the SMPS website will change. After account creation, you’ll access SMPS HQ products and services the same way using the new username and password. As a reminder, this change does not impact your chapter login as that will remain the same.
I have an SMPS account but didn’t receive the email on June 16 with the new log-in instructions. How do I establish my new account? If you didn’t receive the instructions, please email membership@smps.org with your request. Once that is complete on our end, you’ll create a new account and password as detailed in our response. Please allow SMPS 48 hours to respond to your email.
After creating a new account and logging in successfully, I still have questions. We’re here to help! To expedite support, please choose from the following and send us an email:
Membership join and renew: membership@smsp.org
Continuing education and professional development: knowledge@smps.org
General questions: info@smsp.org or chat support (smps.org > lower left-hand corner “Click here to chat with SMPS”)
