Change—it is all around us and accelerating every day. You need look no
further than your front door to encounter the phenomenon. Remember that
last home computer you bought? By the time you got it home, hooked up the
cables, and loaded the software, two things had happened...the technology
was out of date and the price had dropped. Project delivery is not exempt
from these shifts, and, like all change, it is a two-sided coin. On one
side is risk—new, changed, emerging and more of it. On the other side is
opportunity—new, changed, emerging and more of it. And the trend is the
same all over the world. Transformations affecting project delivery today
are: • Increased project size and complexity. • Shortened periods of “competitive
advantage.” • Transition of project responsibilities from the public to
the private sectors. • “Impatient” project equity (looking to make a return
and quickly exit). • Low risk profile of project debt. Each impact increases
the risks that must be managed by those responsible for project delivery.
For “risk managers” Design/Build provides an effective tool for handling
the associated development gamble. Let’s look briefly at each of these changes
and how Design/Build provides an effective risk management tool. Dealing
with Change—Managing Risk Project size and complexity are expanding with
each passing day. Around the globe, we have contributed to Design/Build
teams on a wide range of projects—a billion dollar transit system on the
west shore of the Hudson River, a pacemaker assembly facility in southern
China, an underground gas storage facility in the eastern US, or a floating
bridge in Hawaii. Each, however, has one attribute in common—a high degree
of complexity. Financial, regulatory, and constructibility are all issues
not previously faced in the risk framework which we are experiencing today.
Increasingly, the skills to manage the myriad interfaces among designers,
contractors, and suppliers are not resident in the project developer. Rather,
similar risks such as those involved in the design and construction process
are bundled, and risk management or actual risks “assigned” to parties other
than the developer. Design/Build represents just one method of bundling
these risks. Ability to gain a sustained competitive advantage is limited
in today’s fast-paced marketplace. Advantages of being first to market or
having a lower cost structure are fleeting at best. A time frame of one
year, six months, or less can make a real difference in manufacturing, real
estate and many other sectors. In these markets, speed is the primary driver
for the utilization of Design/Build. Here, efficiencies of sequential design
and construction are traded off for the efficient use of “capital” which
is made possible through shortened project delivery. This accelerated project
delivery cycle allows impatient equity to exit a project more quickly, reducing
the exposures it faces while employed. “Exposures” include changed market
conditions, inflation and, quite frankly, the emergence of better opportunities
elsewhere. Project equity’s growing impatience is in many senses driving
this rate of change and a concomitant move to the use of Design/Build. While
the impatience of project equity has increased, the willingness of debt
providers to tolerate risk has decreased. Debt requires ever more “certainties”
and “guarantees.” Design/Build presents the opportunity to, in essence,
provide two key guarantees to the providers of non-recourse-project debt:
1. Schedule (time to market, revenue service, etc.). 2. Initial Cost. While
Design/Build does not narrow market or operating risks, it removes a major
portion of the risk profile from the debt holder’s perspective. Perhaps
the newest of the change factors leading the marketplace to use Design/Build
is a transition of project responsibilities from the public to the private
sector. Traditionally, the public sector has undertaken projects for the
“public good” which are characterized by long development time frames, largeness
of scale, environmental/community sensitivity and complexity, and inevitably,
a certain degree of controversy. In many instances it is the desire to avoid
this last factor—controversy—which drives some of these “public” projects
into a Design/Build delivery approach, with its single point of responsibility.
Change orders and claims are increasingly unpopular to explain to a taxpaying
public, therefore, transference of the vast majority of claims and cost
risk is increasingly attractive. But does Design/Build represent an acceptable
and, in the long term, affordable insurance premium for the public sector?
It is important to comprehend these underlying factors affecting project
delivery in order to first understand how your “client” is changing as well
as identifying new and emerging clients. The Changing Client When an “owner”
chooses Design/Build over design-bid-build it is not just his risk profile
that he is changing. More fundamentally, the delivery process itself is
being altered as are the rules of all others involved in project delivery.
In a traditional design-bid-build model there are three roles for designers:
• Owner’s engineer/general design consultant—Dependent on the in-house capabilities
of the owner as well as the scope and complexity of the project. Design
services provided here range from the 15–30% level. • Detailed designer(s)—One
or more depending on project size and range of facility types. Design services
here typically carry design from the 15–30% level to the 100% level. • Contractor’s
designer—Principally responsible for detailed construction drawing, shop
drawings, etc. In Design/Build, a major portion of the detailed designer’s
responsibilities are combined with the contractor’s designer’s responsibilities.
Deliverables for this design element of the Design/Build team, however,
change dramatically. The notion of 30%, 60%, or 90% drawing submittals disappear
in favor of perhaps one intermediate submittal—usually delivered early in
the process. The notion of 100% drawings or bid set drawings is completely
forsaken in favor of “as-builts.” Comments from the owner’s engineer or
general design consultant are no longer the detailed designer’s principal
driver. In its place are the contractor’s preferred construction methods,
available equipment, labor, and surplus materials. The designer’s very client
has changed. Correspondingly, the former contractor’s engineer must now
bring a level of design development capability that has not been previously
required. The detailed designer and contractor’s design roles are combined
under one hat, which creates a new paradigm in the delivery of design services.
The role of the owner’s engineer or general design consultant is also transformed.
Opportunities provided through an iterative design process, and more complete
design prior to the “build” phase in a design-bid-build approach, no longer
exist. Completeness in terms of scope, acceptable methods, and practices
are critical at an even earlier stage. When you only have one opportunity
to “get it right,” project definition cannot be allowed to evolve. Rather,
it must be “fixed” very early in the project development process. Advanced
“conceptual” design and owner’s “sign-off” are more important than ever.
Creating New Roles As roles are being altered to suit the Design/Build scenario,
new roles are also being created. The investor is now making a financial
commitment to fund construction sooner in the process—at a time when the
full extent of project complexity and potential constraints are still largely
unknown. This new risk needs to be managed, whether it’s equity from a private
developer, another third party investor, or the lender of project debt.
The role of investor’s engineer has emerged with great