About the Exam

The CPSM examination consists of 150 questions that use a four-option, multiple-choice format. Each question is carefully written, referenced, and validated to determine its accuracy and correctness. The total testing time is three hours. Additional time has been allotted for instructions. Please note that there are no scheduled breaks. The traditional paper exam is offered annually at the SMPS National Conference, and occasionally throughout the year at regional conferences or in chapter-sponsored groups. In order to pass the CPSM examination, a candidate must obtain a score equal to or higher than the minimum passing score of 75%, or 113 out of 150 correct. There is no scoring on a curve and candidates do not compete against each other. There is no preset limit on the number of candidates who may pass or fail the CPSM examination.

SMPS also offers online testing for the CPSM exam. Online testing allows candidates to study and prepare for the exam at their own pace, then take the exam when they are ready. Online testing can significantly reduce the cost of earning your CPSM by eliminating the need to travel to testing locations. A proctor is required to oversee the exam when it is taken online. Individuals who hold an active CPSM designation are eligible to serve as proctors; other individuals, such as a supervisor, can be proctors with pre-approval for the online exam.

Studying for the Exam

Candidates are responsible for keeping up to date on any relevant changes or significant developments in the field of professional services marketing. The CPSM examination is developed according to a content outline, is not based on memorization, and is not linked to specific books or reference materials. Candidates are responsible for demonstrating the knowledge defined by the content outline and should design their own preparation process, using such reference materials, as they deem appropriate and necessary. Both knowledge and relevant experience are required to complete the examination successfully.